Contact

Contact form

Send the equipment desk a note

Include the machine name or stock ID when it applies.

Fast answers

Quick context before you call or message the equipment desk.

How do live bids work?

Each machine shows the live bid, remaining time and machine details. When the clock closes, the highest verified bidder receives checkout instructions.

Can I buy a machine immediately?

Yes. Many listings include a fixed price so buyers can purchase the machine without waiting for the closing clock.

How does shipping work?

We support door-to-door delivery where accessible. If a transport truck cannot safely reach the address, we arrange a nearby handoff point.

Can I request more media?

Yes. Send the machine details and the desk will provide additional photos or video when available.

How do I track my order?

After scheduling, release and shipping updates appear in Track Order with status information where available.

What if something arrives wrong?

Contact us immediately. We review shipping documentation and arrange the next step based on the sale agreement and coverage.